Frequently Asked Questions

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Conference Registrations
I only want to attend a few sessions. Do you offer a one day conference pass?
Sorry, we only offer the one registration option. The registration fee gives you access to all sessions, meals (morning tea, lunch, and afternoon tea), welcome drinks, and the networking reception. The ANZTRUC Planning Team works hard to keep registration fees as low as possible for all attendees and we think the registration fee offers excellent value, whether you attend two sessions or the two full days.

We registered someone who can no longer attend the conference. Can we transfer the registration to another person or cancel it?

Yes, we can change or cancel registrations up until two weeks before the conference. Simply email and we'll sort that out. Once that deadline has passed, all conference registrations are final.

Can I share my conference registration with another person?

Sorry, no. Name tags are prepared for all conference delegates. You'll need to be wearing your conference name tag to access meals, sessions, and special events. If a name tag is used by a person that doesn't match the name, your organisation will be invoiced for an additional registration.

Invoices and Payment
Can I pay my registration fees by credit card?
Sorry, we currently only accept payment by EFT. If you have any questions about your invoice, contact
Can I get a refund if I don't attend the conference?
Sorry, no. We talk about performances being like planes: if you're late or you miss it, there's no refund or replacement. The conference is kind of like that.
Is ANZTRUC a big or a small organisation for payment purposes?
ANZTRUC Inc. is a very small organisation.

Attending the Conference
I want to tweet about the conference. Is there a hashtag?
Yes, there certainly is. Use #anztruc.
Will you feed me?
Yes, we will. All meal breaks will be outlined in the Conference Schedule. Morning tea, lunch, and afternoon tea are provided on both days of the conference.

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The Australia & New Zealand Tessitura Regional Users Conference is managed by ANZTRUC Inc.

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